IS EVERYTHING DIVISIBLE BY NUMBERS?

In a recent article that was circulated my way on LinkedIn, “How Robots Hire Job Candidates”, it was relating how artificial intelligence (AI) will fuel the recruiting of the future.  This, at least to me, is an interesting puzzlement.

Two of the key traits that I have always held critical to my recruitment process have been the interplay between the interviewers and the candidate, and secondly, the ‘looking into the eye test’ that can truly reveal someone’s passion and commitment.  Interestingly, when I have ignored warning signs from either of these indicators I have always paid dearly later for the lesson learnt.

In certain recruitments I can understand using such a tool to potentially trawl the Internet to see what information is available about particular candidates and then gather that information together in a meaningful way.  However to pass the entire recruitment process over to AI is of concern.  Is it being done to avoid the effort involved? or is it being done to put the risk/blame onto the systems shoulders? Either way the process is likely to become fraught with danger.

Just as in education processes where people are taught to pass a process rather than learn a concept, so too will people become expert in creating the resume, profile, CV and related material that will find favour with an automated employment process.  It will certainly be the case that you don’t actually need to be the part if you can paint a picture that makes you look the part!

However, with all of the predictions that I keep seeing about AI, there is predicted to be a significant redundancy across almost all areas of business and community.  Whilst the bulk of what I have read has all focused on job losses, we must also consider other impacts such as the advent of redundant office blocks, which in turn will lead to less need for transport, and a reduction in the coffee shops and other facilities that are focussed on servicing ‘employees’; which in turn will lead to further job losses; and the merry-go-round goes round and round and round!

So in a world that becomes fixated on employing clones, maybe it will be the smaller employers, focused on employing real people, with real stories and lives, and a breadth of knowledge and experience, that may well just win out in the long run.  Whatever the case, it will be interesting to watch the path as it unfolds before us.